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The Key to Communication
I met Karen on New Year’s Eve in 1995. That remains one of the best New Year’s Eve parties of my life. Karen and I dated all through high school and college before getting married. The statistics were against us, but I wasn’t about to let this amazing woman slip through my fingers. Karen is a wonderful wife, an amazing mother, and one of the best friends I’ve ever had.
Karen stayed home to raise our kids for 18 years, and when she was ready to get back into the workforce, I jumped at the chance to bring her into the firm. She has a teaching degree, and I was pretty sure someone who could handle high schoolers could handle the ins and outs of a law firm. I wasn’t surprised to be proven right.
A New Lesson Plan
When Ramiro first asked me to help out at the firm, I hadn’t walked through the door in 10 years. Raising kids takes up a lot of your time! He asked me to help write some policies and procedures at the office, and when I got here, I realized I’d missed working. I didn’t know a single thing about the business, but I was ready to learn everything. That was three years ago. Now I’m here every day as the office administrator.
My job is to make sure everything runs smoothly and pick up the slack where it needs to be picked up. Fortunately, there’s not a lot of slack around here. The staff is fantastic. Everyone is completely dedicated to our clients. I love how much we’re able to help people. When we step in to help a client, I can see how much it eases their mind. They know things are going to be okay.
I came here with a lot of office administrative experience, but no law experience, so I’m able to bring a different perspective to the firm. Communication is a big part of my job. We can’t help people if there’s a breakdown in communication or the basic day-to-day tasks aren’t getting done right. I make sure everyone has all the information so our operations are efficient and effective.
When people find out I work with my husband, they have a lot of questions, the biggest one being, “How are you two not sick of each other?” The answer is that we’re both pretty darn laid back people. We have date night every weekend where we leave work at work and go out to have fun together. It probably helps that we work opposite shifts. I’m a morning person, so I’m here early getting everything squared away. Meanwhile, Ramiro comes in to meet with clients and work on cases in the late mornings and the afternoons. But we always meet in the middle to get lunch together. We’ve been together since high school, so we know how to make this thing work for us.
Back when I was teaching high school, I never saw myself working at a law firm. Now I can’t imagine being anywhere else. I’ve seen people walk in here with nothing, completely hopeless about the future, and our team helps them out. We’re able to solve whatever problems they’re facing because of their accident. That’s what makes my job so incredibly rewarding.